Refund Policy@2019; Applicable to all patients who have subscribed after 1st January 2019.
Patients can claim refund if they are not satisfied with our services. Patients can claim refund up to 11 weeks for 8 months plan and up to 18 weeks for 12 months plan from date of subscription. Please note that there will be no refund if a patient is cured early and he/she claims refund. Refund won’t be paid by cash; it would be paid by either cheque or online transfer. Refund is available only for new patients, not for old patients because they already had experienced our treatment and services.
For 4 months plan: There will be no refund for both, patients residing in India as well as abroad.
For 8 months plan: If a patient claims refund before 11 weeks from the date of subscription, he will be charged for 4 months plan (5000 Rs for Patients residing in India and 225 USD for patients residing abroad) and rest remaining money will be refunded. There will be no refund after 11 weeks.
For 12 months plan: : If a patient claims refund before 11 weeks from the date of subscription, he will be charged for 4 months plan (5000 Rs for Patients residing in India and 225 USD for patients residing abroad) and rest remaining money will be refunded. If a patient claims refund after 11 weeks up to 18 weeks, he will be charged for 8 months plan (8000 Rs for patients residing in India and 350 USD for patients residing abroad). There will be no refund if patient claims refund after 18 weeks.